Keystone owner workspace · Phoenix

Overview

AM

Wednesday operations

The routine work is already moving.

Keystone qualified, dispatched, confirmed, and updated customers without interrupting Alex.

Active jobs

1

Alex en route

Today’s bookings

4

3 auto-confirmed

New inquiries

3

2 qualified

Pending requests

1

needs judgment

Active now
LIVE

JOB #1048

Residential lockout

Customer
Sarah Miller
Location
Downtown Phoenix
Technician
Alex
Status
En route
ETA
18 min
Distance
2.4 mi

Downtown Phoenix route

ETA 18 min · Traffic light

Automation ledger

Keystone handled this automatically.

Inquiry classified

Residential lockout · high urgency

Service matched

Emergency residential entry

Alex assigned

Closest qualified technician

ETA sent

Sarah notified · 18 min

Reminder queued

Sends at 5 min away

No owner action required. Keystone will surface only an exception or decision.

The operational difference

From seven interruptions to one exception.

Before · manual

1Customer calls2Owner asks questions3Owner checks availability4Owner quotes price5Customer waits6Owner confirms7Owner sends reminder

After · Keystone

Owner only on exceptions
Customer explains problemKEYSTONE understandsKEYSTONE qualifiesKEYSTONE finds helpKEYSTONE confirmsKEYSTONE sends ETAKEYSTONE handles follow-up